diff --git a/youtube_dl/extractor/brightcove.py b/youtube_dl/extractor/brightcove.py
index 8d5acef14b..2db7f9fef4 100644
--- a/youtube_dl/extractor/brightcove.py
+++ b/youtube_dl/extractor/brightcove.py
@@ -221,7 +221,7 @@ def _get_video_info(self, video_id, query_str, query, referer=None):
         webpage = self._download_webpage(req, video_id)
 
         error_msg = self._html_search_regex(
-            r"<h1>We're sorry.</h1>\s*<p>(.*?)</p>", webpage,
+            r"<h1>We're sorry.</h1>([\s\n]*<p>.*?</p>)+", webpage,
             'error message', default=None)
         if error_msg is not None:
             raise ExtractorError(